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Managing Conflict

As workforce numbers shrink, and individuals are called to interact more intensely with fewer people, the ability to manage conflict effectively becomes more important. This involves both a certain sensitivity and an ability that blurs the line between work skills and life skills. Participants in this course will learn how to recognize appropriate responses to conflict, based on time and importance constraints. They will learn to confront conflict, while still respecting the viewpoints of others, ultimately leading toward collaborative resolutions when such are appropriate.

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$24.95

Product Specifications

Course Duration: 60 Minutes

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