Interviewing Techniques

Interviews are an important part of virtually every operation performed by FDA investigators and analysts. This course identifies effective interviewing techniques and traits of an effective interviewer. Topics in this course include: FDA Interviewers, Preparation, Interviewees, Interviewer Traits, Effective Questions, and Nonverbal Behavior. After completing this course, learners will be able to recognize the fundamentals of conducting an effective interview. Learners will be able to identify the traits of a successful interviewer and the importance of appropriate interpersonal skills. Learners will also be able to identify appropriate questioning techniques to use in an interview.