E-Mail and Corporate Communications

Email remains the predominant form of communication in the business world, with estimates ranging in excess of 100 billion email messages sent and received daily. This course illustrates the use of email in the workplace, including several hot-button issues, such as an employee's expectation of privacy, and electronically transmitted computer viruses. Topics in this course include: How Email Works, Email Use, and Privacy and Security. After completing this course, learners will be able to recognize what happens when email messages are sent and received. Learners will also be able to identify email privacy and security issues and the dangers of viruses.